You have my email address, my contact number and I've messaged you on facebook too. You claim on social media and your website that you respond within a couple hours, well that is nonsense as you don't bother to respond at all. Quite clearly I now will not receive the lovely gift I was hoping to give to someone at Christmas time & will make an alternative plan however, I can extremely disappointed with the pure lack of customer service on your part. Use it for weddings, birthdays, and other special occasions. I also get told that I should wait until the parcel is returned to them before another can be sent to me. This pink flamingo gift wrap is perfect for adorning gift boxes. I'm sorry, but the address is still the same. I call the said person yet again only to be told that it is partially my own fault for not putting the company name on the parcel. I get told to go check with Royal Mail sorting office local to me - without a delivery - and they can't find anything in my name.Īgain I email and ask for the next steps, again I receive no answer. I duly called and got told that there could be a delay due to the Christmas period. When initially chasing this up, I emailed but got no response. To date I've still not received my order. However it is very worrying for the consumer who has spent money not knowing if it will be returned.I placed an order at the beginning of November 2018. Izabella Area Flamingo Rug Flamingo Wearable Hooded Blanket Tropical Flamingo Floral Throw Pillow 5 Piece Coastal Flamingo Comforter Set Flamingo Polyresin. From the reviews below, I can only think they might have been overwhelmed over Christmas and are struggling to deal with a backlog of returns. I would nonetheless advise avoiding this company all together until they get their logistics and customer service in order. For that reason I've upgraded to two stars. Further update: after further email exchanges and also a report to Trading Standards, they finally issued my refund. She said she would speak to her manager which is bizarre considering she is the registered Director and founder of the company. I reminded her this had been sent through last month (together with several follow up emails). So much so youll find it easy to treat yourself and your loved ones. From kitsch to traditional, from adults to children, we have everything your heart desires. Update: rang Flamingo Gifts and spoke to Laura who advised that refunds take 31 days and the items had not been received, asking me to send through proof of postage. Here at Flamingo gifts we stock a varied and unique range of gifts to suit everyone and all occasions. The company director of Flamingo Gifts Ltd is Laura Carradice and she is the individual whom I was dealing with initially before said ghosting. Will definitely be pursuing through all possible legal means. However, I have been waiting for a refund for well over a month and after numerous follow ups have also been ghosted. To their credit, the items were dispatched promptly. However the items were not taken off the order and I then had to return them. flamingo gifts for girls flamingo earrings flamingo flamingo mug Big Sister and Little Sister sibling flamingo set - flamingos set - MANM-021 zoeysattic (56,886) 30.60 36.
Called Flamingo Gifts who said they would take the items off the order. Ordered some items but realised I needed to amend the order. Wish I'd seen these reviews before I purchased with them but the company seemed legitimate.